I'm sorry, so sorry

For being late. I'm usually very punctual - I've been known to be up to an hour early sometimes, and not only when the clocks have just changed - and today's slip was a genuine error. I thought my appointment was at 10.40 so I was there, ready, at 10.30 (early, you see?) only to be told my appointment was really at 10.20. So I apologised profusely and asked if I should reschedule for another day. "First I'll see if the nurse can fit you in, though she's very busy today." So I waited patiently (see what I did there?) and read the only slightly out of date magazines until my name was called. Again I apologised for my mistake and thanked her being able to see me after all.

Which is why I think it was a bit unkind of her not to warm the speculum first, or to allow it to spring open unexpectedly on removal. To be fair, she apologised in her turn and I think the latter was a genuine accident, but it didn't half make my eyes water.